If you're looking to donate your car and need it picked up today, Velocity Vehicle is here to help. While we aim to provide same-day pickup, please note that availability is dependent on several factors including geography, vehicle condition, and timing of your request. If you have any questions, our team is ready to assist you.
To ensure successful scheduling, it's helpful to submit your pickup request in the morning, as our dispatchers work throughout the day to coordinate with our network of tow operators. If your vehicle is in a rural area or is non-operational, it may impact the feasibility of same-day service. With the right preparations, we can make the process seamless for you.
Step-by-step timeline
Submit Your Donation Request
Complete our online donation form, providing details about your vehicle. Aim to submit by 10 AM for a better chance of same-day service.
Confirmation and Details Review
Our dispatcher will review your submission and confirm all necessary details, including vehicle condition and pickup location.
Schedule Pickup
Expect a call or confirmation email from our team. If conditions allow, a tow operator will be dispatched to your location.
Prepare for Pickup
Ensure you have the title (if available), keys, and any necessary access paths ready for the tow operator.
Tow Truck Arrival
A tow truck will arrive within the scheduled window. Your vehicle will be picked up, and you’ll sign the title and donor release.
What you need ready
- Title in hand (if available)
- Keys available for the vehicle
- Signed release form (provided by us)
- Confirmation of pickup address
- Clear access path for the tow truck
Honest expectations
Same-day pickups can be achievable, but they heavily depend on timing and location. For instance, if you submit your request after our morning cutoff, it may not be possible. Additionally, if your vehicle is in a rural area or is immobile, we may need to adjust expectations. Weekend and after-hours pickups generally have limited availability and should be arranged in advance. Remember, IRS forms are mailed after the sale, not collected at pickup.
How pickup logistics work
Our dispatchers work diligently to coordinate with our network of tow operators across Massachusetts. Once your request is submitted, they will evaluate location, operator availability, and logistics to set a realistic timeline. You can expect open communication during this process, with updates provided as needed to ensure a smooth pickup.
Massachusetts pickup notes
In Massachusetts, the density of our tow-operator network varies by area. Urban locations typically have more operators available for quick response, while rural areas may have delays. Be mindful of local regulations, such as HOA permits for street parking, and ensure that your vehicle is accessible for our tow truck to avoid complications on pickup day.